The Saint are hiring a Floor Supervisor on £12.75ph PLUS Tronc

Supervisor Duties

Oversee Shift Operations – Manage the day-to-day running of the shift, ensuring that all aspects of the service, from guest arrivals to food and drink orders, are carried out efficiently and smoothly.

Team Supervision & Coordination – Lead and motivate the team during your shift, ensuring staff are in the right areas, tasks are delegated properly, and everyone is working efficiently to meet service standards.

Ensure Quality of Service – Monitor the quality of service throughout the shift, ensuring that guests receive prompt, friendly, and professional service. Address any customer issues or complaints immediately and effectively.

Monitor Stock Levels & Ordering – Oversee stock usage during the shift, ensuring that the bar and kitchen are well-stocked. Manage stock levels and communicate with management for timely ordering to avoid running out during service.

Health & Safety & Compliance – Ensure that all health and safety protocols are followed during the shift, including maintaining hygiene standards, managing safe food handling, and ensuring compliance with licensing regulations.

Required Skills

Shift Leadership & Team Management – Strong ability to lead the team during busy shifts, keeping the team focused and ensuring efficient service while maintaining high morale and productivity.

Problem-Solving & Quick Decision-Making – Ability to assess and address operational issues or customer concerns swiftly, ensuring minimal disruption to the service.

Excellent Communication Skills – Clear communication to coordinate between kitchen, bar staff, waitstaff, and management, ensuring smooth service and quick resolution of any challenges.

Time Management & Multi-tasking – Efficient at managing multiple tasks and prioritising responsibilities during busy shifts, ensuring that guests are served promptly and that staff are working at their best.

Attention to Detail – Keen attention to detail, ensuring that service standards are maintained throughout the shift, food and drinks are prepared to the correct specifications, and guests’ needs are met in a timely manner.

Benefits

On top of pay - also included is our wider benefits such as:

· Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues

· Employee Assistant Programme

· Extra annual leave days gathered through service

Plus so much more!

We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.

Applying for Signature

If this sounds like something you want to be a part of, apply today by sending in your CV.

Signature Group have 21 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.

*Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.