The Queens Arms
Assistant General Manager Duties
Operational Support – Assist the Deputy and General Manager in overseeing daily business operations, ensuring efficiency, compliance, and exceptional service delivery.
Team Leadership & Development – Support the recruitment, training, and development of staff, fostering a positive and productive work environment.
Financial Oversight – Help manage budgets, monitor financial performance, and contribute to cost control strategies to maximise profitability.
Customer & Stakeholder Engagement – Maintain strong relationships with customers, suppliers, and stakeholders, ensuring high levels of satisfaction and service excellence.
Compliance & Standards – Ensure the business adheres to all health & safety, legal, and industry-specific regulations, implementing best practices at all times.
Required Skills
Leadership & Team Management – Proven ability to motivate, lead, and develop a team to achieve business goals and maintain high performance.
Strong Communication Skills – Excellent verbal and written communication skills to liaise effectively with staff, customers, and stakeholders.
Problem-Solving & Decision-Making – Ability to analyse challenges, think strategically, and make informed decisions under pressure.
Organisational & Time Management Skills – Strong ability to prioritise tasks, manage workloads efficiently, and maintain attention to detail in a fast-paced environment.
Benefits
On top of pay - also included is our wider benefits such as:
· Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues
· Employee Assistant Programme
· Extra annual leave days gathered through service
Plus so much more!
We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.
Applying for Signature
If this sounds like something you want to be a part of, apply today by sending in your CV.
Signature Group operate 21 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.
*Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.