Deputy General Manager - Brand New Opening!

Deputy General Manager

BRAND NEW OPENING | FELLOWS, FORREST ROAD, EDINBURGH | JANUARY 2027

Big screens. Great pints. Unbeatable atmosphere. Help lead the way at Fellows.

'Fellows' is coming to Edinburgh’s Old Town in early 2027, bringing a Nashville and Americana influence to a brand-new sports hall built for high volume and high entertainment. Think major sporting moments, a massive entertainment calendar and great hospitality at the heart of it all.

We’re looking for an enthusiastic, experienced Deputy General Manager to help bring this exciting new venue to life. Working alongside the General Manager, you’ll help build the opening team, set the standards and create a fun, professional place to work.

You’ll know how to keep a busy venue moving, make guests feel welcome and get the best out of your team. From the first pint before kick-off to a packed evening of entertainment, you’ll bring energy, confidence and a hands-on approach to every shift.

Key Responsibilities

Leadership & Team Development – Support the General Manager in recruiting, training and developing a confident, enthusiastic team. Lead by example, provide clear direction and build a positive working environment where great service and teamwork come naturally.

High-Volume Venue Operations – Oversee the day-to-day running of the bar and floor, keeping service fast, organised and friendly during busy trading periods. Deputise for the General Manager in their absence, taking responsibility for the team, venue standards and overall guest experience.

New Opening Preparation – Help get Fellows ready for launch, supporting recruitment, team training, operational setup and opening preparations. Establish strong routines and service standards that will support a high-volume operation from day one.

Customer Service – Create a welcoming atmosphere and ensure an exceptional experience throughout every visit. Keep the team focused on attentive, efficient service and handle customer feedback or complaints professionally.

Sports & Entertainment Delivery – Work with the General Manager to deliver a busy sports and entertainment calendar. Plan ahead for key fixtures and events, coordinating staffing, venue setup and service so the operation keeps pace with the atmosphere.

Financial Performance & Cost Control – Support the General Manager in achieving sales and profitability targets. Monitor labour, stock and operating costs, identify opportunities to improve performance and maintain accurate cash-handling and financial procedures.

Rotas & Staffing – Support rota planning around sporting fixtures, entertainment and seasonal demand. Deploy the team effectively, keeping service running smoothly while managing labour costs.

Stock & Bar Management – Oversee stock control, ordering and cellar standards, ensuring the bars are prepared for high-volume service. Maintain product quality and availability while controlling waste and stock loss.

Health, Safety & Licensing Compliance – Maintain high standards of health, safety, food hygiene and licensing compliance. Ensure procedures are followed, records are kept up to date and the team understands its responsibilities.

Required Skills

High-Volume Management Experience – A strong track record in a busy bar, sports venue, live entertainment venue or similar hospitality setting. You’ll be an experienced Deputy General Manager or a strong Assistant Manager ready to take the next step.

Leadership & Teamwork – Ability to motivate, coach and support a large team, set clear expectations and maintain standards while creating a fun, professional place to work.

Operational Confidence – Experience managing busy shifts, anticipating pressure points and making clear decisions that keep service moving and guests looked after.

Commercial Awareness – A solid understanding of sales, margins, labour costs and stock control, with the ability to turn performance figures into practical actions.

Customer Service Excellence – A passion for hospitality and the ability to deliver warm, personal service, even when the venue is at its busiest.

Organisation & Communication – Strong planning skills and clear communication with colleagues, management and guests. You’ll know how to brief a team, coordinate service and keep everyone working towards the same goal.

Food & Drink Knowledge – A good understanding of bar operations, cellar management and food service, with a commitment to quality, consistency and efficiency.

Energy & Enthusiasm – A positive, hands-on approach and an appetite for sport, entertainment and the Nashville-inspired atmosphere that will make Fellows its own.

Benefits

On top of pay - also included is our wider benefits such as:

• A full-time management role in a brand-new Edinburgh venue.
• The opportunity to help shape the business and its team from day one.
• Ongoing leadership development and genuine career progression opportunities.
• Team member discount ranging from 25% to 50% on F&B at all Signature Group venues.
• Access to a 24/7 Employee Assistance Programme.
• Extra annual leave days gathered through service.
• A supportive management team who believe in sharing knowledge, developing people and creating a healthy work-life balance.

Plus so much more!

Applying for Fellows

If this sounds like something you want to be a part of, apply today by sending in your CV.

Fellows is part of Signature Group. We have over 20 venues around Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.

*Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.