FULL_TIME

BOTH

PART_TIME

Edinburgh

Saint Andrews

Stirling

Aberdeen

Glasgow

hp-top01.jpg

<h5 style="color:#ab0830; text-align:center; padding:5rem;">We have no vacancies at the moment, but be sure to check back soon!</h5>

#ab0830

#211515

<div>I hereby freely give Signature Pub Group Ltd consent to process my personal data relating to my application as described in the <a target="_blank" href="https://signaturepubs.co.uk/privacy-policy/</a>.</div>

Jobs-Front-of-House-Hospitality-Scotland.jpg

<div>
<h3 style="padding-bottom: 1rem;font-weight:800;color:#ab0830;">
Don’t miss new opportunities
</h3>

Join our job alerts and be the first to hear about new opportunities

</div>

Results

Cold Town House

Cold Town House are hiring FOH Floor Manager, Full Time, £14ph Plus Tronc, Circa £17ph. 🌟 Floor Manager – Be the Face of Exceptional Guest Service! 🌟We are looking for a confident and experienced Floor Manager to take a leading role on the floor, ensuring a seamless and outstanding experience for every guest. If you thrive in a fast-paced, guest-facing environment and have a proactive approach to service, we want to hear from you!Key Responsibilities: <ul><li>Guest-Facing Leadership</li><li>Act as a visible presence on the floor, engaging with guests, resolving queries, and ensuring a welcoming atmosphere at all times.</li><li>Guest Service Excellence</li><li>Lead by example to deliver top-tier guest service, handle complaints professionally, and maintain high levels of guest satisfaction.</li><li>Proactive Service Flow Management</li><li>Oversee the flow of service throughout the day, anticipate busy periods, and take initiative to ensure smooth, efficient operations.</li><li>Support Daily Operations</li><li>Assist the Manager in the overall running of the business, from opening to closing, maintaining operational excellence.</li><li>Team Supervision &amp; Development</li><li>Support and guide team on the floor, help train new team members, and foster a positive, performance-driven culture.</li><li>Compliance &amp; Health &amp; Safety</li><li>Ensure all activities meet health and safety regulations, and that team members follow company policies and procedures.</li></ul>What We’re Looking For: <ul><li>Guest-Focused &amp; Proactive</li><li>Someone who naturally takes the initiative to enhance service flow and elevate the guest experience.</li><li>Leadership &amp; Teamwork</li><li>Strong leadership skills with the ability to motivate and support a team while working collaboratively.</li><li>Effective Communicator</li><li>Clear and professional in all interactions, whether with guests, staff, or management.</li><li>Problem Solver &amp; Decision Maker</li><li>Quick-thinking and confident in handling challenges and making informed decisions.</li><li>Organised &amp; Detail-Oriented</li><li>Skilled in managing time, prioritising tasks, and keeping service operations running smoothly.</li></ul> Be the leader who sets the tone on the floor.Apply now to become the go-to person for exceptional guest experiences and take the next step in your hospitality career!

24 Vacancies

Don’t miss new opportunities