FULL_TIME

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PART_TIME

Edinburgh

Saint Andrews

Aberdeen

Glasgow

Stirling

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<div>I hereby freely give Signature Pub Group Ltd consent to process my personal data relating to my application as described in the <a target="_blank" href="https://signaturepubs.co.uk/privacy-policy/</a>.</div>

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The Queens Arms

The Queens Arms are hiring an Assistant Manager, £31,000 base salary, Plus Tronc (Circa £3ph) 45 Hours PW, Permanent Position Assistant Manager Duties · Customer Service Excellence – Maintain high levels of customer satisfaction by handling queries, resolving complaints, and ensuring excellent service delivery.· Supporting Daily Operations – Assist the Manager in overseeing the day-to-day running of the business, ensuring smooth and efficient operations.· Team Supervision &amp; Development – Support in training, and managing staff, fostering a positive and high-performing work environment.· Stock &amp; Resource Management – Monitor inventory levels, order supplies, and ensure the business has the necessary resources to operate effectively.· Compliance &amp; Health &amp; Safety – Ensure the team adheres to company policies, industry regulations, and health &amp; safety standards at all times. Required Skills · Leadership &amp; Teamwork – Ability to lead, support, and motivate a team while working collaboratively to achieve business goals.· Communication Skills – Strong verbal and written communication skills to interact effectively with staff, customers, and stakeholders.· Problem-Solving &amp; Decision-Making – Capability to handle challenges, resolve issues efficiently, and make sound decisions under pressure.· Time Management &amp; Organisation – Excellent ability to prioritise tasks, manage workloads effectively, and maintain attention to detail.· Customer Service Skills – A strong focus on delivering outstanding customer service, handling queries, and ensuring customer satisfaction. Benefits On top of pay - also included is our wider benefits such as:· Staff discount ranging from 25% to 50% on F&amp;B at all Signature Group Venues· Employee Assistant Programme· Extra annual leave days gathered through service Plus so much more! We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance. Applying for Signature If this sounds like something you want to be a part of, apply today by sending in your CV. Signature Group have 21 venues in Scotland, including Cold Town House, Paramount, Badger &amp; Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more. *Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.

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